FREQUENTLY ASKED QUESTIONS
Where are you based?
We call home in Katoomba, the Mighty Blue Mountains. We're open for bookings Australia-wide + internationally.
Will you travel for our wedding / elopement?
You bet! We shoot locally and abroad. If you’re getting hitched outside of the Blue Mountains we ask that basic travel expenses be covered for one or two photographers.
We’d love to book! What’s the process?
Hit us with a message here. Try to include as much detail as possible so we can get a full scope of your day in mind.
We’ll hit you back with our g’days, plus a link to our full pricing page. Or, for something more bespoke, we can arrange a custom package for you.
From here, we’ll meet up in person or online and touch base further.
At the end of our meeting I’ll forward you a formal contract + invoice for you to accept, and a link to pay your retainer ($1000 to secure your date, via bank transfer or PayPal / credit card).
Once the terms are accepted and retainer is paid, you’re booked!
How do we pay? What’s the deposit? Are you flex with payment plans?
We accept payment via bank transfer or credit card (via PayPal).
Deposit is $1000 to secure your date for weddings and elopements, or 50% for smaller shoots (eg. engagements).
We encourage our couples to pay monthly, but we’re flexible to accept payments according to how you’d like to do it. We have some couples who take the total remaining (after deposit paid) and divide by the amount of time between now and their big day. We have some who prefer pay in big chunks plus smaller monthly payments. It’s up to you!
What’s contact like before our wedding / elopement?
In the lead up to your day we’ll meet up at least once, preferably two, three or four times, either in person or via video chat. We won’t just be talking wedding stuff — we want to get to know you, as the incredible humans you are.
Around 3-4 weeks before the big day we’ll get together and talk more directly about the scheduling and plans for your wedding.
We’re available anytime via email and direct message.
How long until we can expect our photos?
After our goodbyes at the end of the night, we’ll select around a dozen photos, edit them and upload to our site, along with some kind words about your day and vendors. We’ll then send you the link for you to share with your humans, and we’ll share on our social media (unless you request us not to). This is your preview gallery.
We aim to have your full gallery sent to you via private gallery, plus any other inclusions such as prints, by twelve weeks after the day. We’re actively aiming to get this down to 4-6 weeks. This can vary depending on backlog, so you might receive everything sooner, and never too much later.
Do you offer albums or prints?
Yep! Our album option is truly a stunner. Vegan leather bound custom art albums, designed by us, curated by you, and hand-fulfilled by our good friends at Atkins Pro Lab.
When you receive your photos via private online gallery, you can favourite the photos you would love to see in your album. We’ll design your album with your selected photos and send a proof via our online cloud service (it’s heaps easy for you to use).
Regarding prints — with access to your private gallery you’ll also receive access to our print store. You can select and order prints while inside your gallery. Choose from gloss or matte art prints at a range of small and large sizes. Fulfilled with care by Atkins.
Read more on our pricing page.
I’ve never planned a wedding / elopement before. Can you provide insight?
Definitely. Straight off the bat, don’t assume you need to stick to your venue’s suggested timeframe, or the run sheet provided by blogs and magazines. We’re all for challenging the norm. Moreover, really consider what you want from the day, yours and your guests’ comfort, and structure it around that. Take summer weddings for example. A lot of guides recommend a 3pm ceremony, probably outdoors. That’s basically midday as far as the brutal sun and summer heat is concerned. You’d be better off sleeping in, enjoying your day, and having nuptials near sunset. The sun will be lower, the sky golden, and heat less intense.
Don’t hesitate to get in touch so we can help arrange your schedule.
What price ranges do you work within?
We offer a range of packages, and I’m positive we can find the right one to suit your needs. Drop us a line to discuss your plans and find the right package for you.
Read more about our pricing here.
Contact us for a detailed breakdown of prices and packages.
Can you recommend vendors?
We’ve worked with many great vendors! See our list of recommendations here.